tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/2560-should-process-markdown-before-sending-out-email-to-users-following-a-ticketLighthouse: Discussion 2012-07-20T12:23:49Ztag:help.lighthouseapp.com,2008-09-20:Comment/76881292011-06-07T14:58:28Z2011-06-07T14:58:28ZShould process markdown before sending out email to users following a ticket<div><p>Are you indenting the numbers when you post the comment from
email? I'm not able to reproduce the behavior you're experiencing
if the numbers are flush.</p>
<p>Let us know and we'll continue to troubleshoot.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/76881292011-06-07T23:47:47Z2011-06-07T23:47:47ZShould process markdown before sending out email to users following a ticket<div><p>I'm not posting the comment from email. Im posting using the
website. I indented on the website post so that it would illustrate
the raw text I'm typing in.</p></div>Kyusik Chungtag:help.lighthouseapp.com,2008-09-20:Comment/76881292011-06-08T02:07:40Z2011-06-08T02:07:40ZShould process markdown before sending out email to users following a ticket<div><p>I used the exact content you pasted above in an email to our
Lighthouse testing project and I get the following result:</p>
<div class="thumbnail"><a href=
"https://skitch.com/chronicole/fduy5/532-minor-ticket-bin-problem-with-default-filter-lighthouse-entp">
<img src=
"https://img.skitch.com/20110608-t1ue758wi6t7x26c236p4k8uek.preview.jpg"
alt="#532 Minor ticket bin problem with "></a></div>
<p>Can you link to an example comment in your Lighthouse account
where you tried to comment via email with a numbered list and it
didn't behave as expected? Let us know and we'll continue to
troubleshoot.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/76881292011-06-14T19:44:13Z2011-06-14T19:44:13ZShould process markdown before sending out email to users following a ticket<div><p>That looks like a screenshot of the lighthouse website. How did
users who got an email update about your post see it in their email
client? That's where other users here are seeing the numbered list
as not actually numbered sequentially.</p>
<p>Also, to be clear - I did NOT comment via email. I commented
using the lighthouse website. It looks fine in the lighthouse
website. Other users who are watching the ticket get email updates,
and those emails did not have the proper numbering of the list.</p></div>Kyusik Chungtag:help.lighthouseapp.com,2008-09-20:Comment/76881292011-06-15T20:13:27Z2011-06-15T20:13:27ZShould process markdown before sending out email to users following a ticket<div><p>Great, sorry for the confusion. I've created a development
ticket to get this sorted. We'll update this discussion when we
have a fix in place.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole