tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/20293-image-save-to-cdn-latencyLighthouse: Discussion 2013-09-09T17:19:13Ztag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-08-29T14:44:06Z2013-08-29T14:44:06ZImage save to CDN latency<div><p>Chris -</p>
<p>Can you give us an example of an image that took longer than you
expected? We'll take a look and see if there is anything remarkable
about their upload times.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-08-29T14:50:05Z2013-08-29T14:50:05ZImage save to CDN latency<div><p>Hi Nicole,</p>
<p>Any image attachment on our account, all routinely take 2 or so
minutes to<br>
show up.</p>
<p>Thanks,</p>
<p>Chris</p>
<h2><a href="#" name="" class="anchor"></a></h2>
<p>Chris Amato</p>
<p>Principal, Knectar</p>
<p>413.587.3900</p>
<p><a href=
"mailto:chris.amato@knectar.com">chris.amato@knectar.com</a><br>
<a href="http://www.knectar.com">www.knectar.com</a></p>
<p><a href=
"http://www.knectar.com/">http://www.knectar.com/</a></p></div>Chris Amatotag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-08-29T15:59:23Z2013-08-29T15:59:23ZImage save to CDN latency<div><p>Hi Chris,</p>
<p>Are you talking about simply uploading an image to a discussion?
All images are processed in the background, so there will always be
a small wait time as they have to be picked up by a job runner who
will resize the thumbnail and upload the file to our CDN. We need
to show a message saying that the image is being processed, but I
don't think we will change the basic process in the near
future.</p>
<p>Let me know what you think.</p>
<p>Cheers.</p></div>Julientag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-08-29T16:01:55Z2013-08-29T16:01:55ZImage save to CDN latency<div><p>Hi Julien,</p>
<p>I figured that was the general process, I wonder where the
bottleneck is<br>
then that leads to 2 minute delays, perhaps it's the cycle of the
runner?</p>
<p>Thanks,</p>
<p>Chris</p>
<h2><a name="" href="#" class="anchor"></a></h2>
<p>Chris Amato</p>
<p>Principal, Knectar</p>
<p>413.587.3900</p>
<p><a href=
"mailto:chris.amato@knectar.com">chris.amato@knectar.com</a><br>
<a href="http://www.knectar.com">www.knectar.com</a></p>
<p><a href=
"http://www.knectar.com/">http://www.knectar.com/</a></p></div>Chris Amatotag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-08-29T16:27:38Z2013-08-29T16:27:38ZImage save to CDN latency<div><p>Well, it depends on the number of jobs in the queue at any point
in time. Different jobs have different priorities and the upload of
files is a low one, so it's possible it takes more than a few
seconds for those jobs to run from the moment they are created.
Then there can be latency at different parts in the process.</p>
<p>I guess we could probably optimize it, but that would require
some time and considering other tasks we're working on, it's not a
priority.</p></div>Julientag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-09-05T14:37:01Z2013-09-05T14:37:01ZImage save to CDN latency<div><p>Can you provide any updates on this. Please see attached image.
Even after refresh, almost 11 minutes have gone by before
attachment is viewable.</p>
<p>Seems to have gotten worse.</p></div>Chris Amatotag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-09-05T19:23:49Z2013-09-05T19:23:49ZImage save to CDN latency<div><p>Hey Chris,</p>
<p>I looked at our processing time for the past few months, and
there indeed seems to be a slow down. I'll investigate and get back
to you.</p></div>Julientag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-09-09T17:16:25Z2013-09-09T17:16:25ZImage save to CDN latency<div><p>Hey Chris,</p>
<p>Just wanted to let you know that I made a couple of
improvements, and the upload time is now between 1 and 3 seconds on
average.</p>
<p>Let me know how it goes.</p>
<p>Cheers!</p></div>Julientag:help.lighthouseapp.com,2008-09-20:Comment/285046782013-09-09T17:17:38Z2013-09-09T17:17:38ZImage save to CDN latency<div><p>thanks!</p>
<p>Thanks,</p>
<p>Chris</p>
<h2><a href="#" class="anchor" name=""></a></h2>
<p>Chris Amato</p>
<p>Principal, Knectar</p>
<p>413.587.3900</p>
<p><a href=
"mailto:chris.amato@knectar.com">chris.amato@knectar.com</a><br>
<a href="http://www.knectar.com">www.knectar.com</a></p>
<p><a href=
"http://www.knectar.com/">http://www.knectar.com/</a></p></div>Chris Amato