to Lighthouse

Home → Problems →

Unable to create tickets

Shoby's Avatar

Shoby

24 Jul, 2013 01:10 PM

Hi,
When I try to create a ticket, the ticket says it is created, but when I see on list of new ticket it is not on it.
Could you correct this problem?
Thank You.

  1. Support Staff 1 Posted by brandi on 24 Jul, 2013 01:48 PM

    brandi's Avatar

    Hi,

    We'll need you to reply to this discussion from the email address that you created your Lighthouse user profile with. It needs to come from your email client, as a mail reply, not from the Web UI. Once you've done that we can verify your user profile.

    Thanks,
    Brandi

  2. brandi closed this discussion on 24 Jul, 2013 01:48 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Lighthouse or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only you and Lighthouse support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

10 Nov, 2021 05:09 PM Adding fields to create a bespoke ticket template
02 Nov, 2021 11:55 AM Not possible to create new ticket
02 Nov, 2021 11:52 AM Light House - problem with creating new ticket
30 Jul, 2021 06:52 AM bellen google map nederland
29 Jul, 2021 04:27 PM Supported languages

Recent Articles

How do I delete my user profile?
Subscriptions and Notifications
What is a user profile?
How do I delete/remove a user from my account?
How do I post commits to my project timeline?