tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/16106-cannot-update-ticketsLighthouse: Discussion 2013-06-14T15:02:28Ztag:help.lighthouseapp.com,2008-09-20:Comment/272824322013-06-12T10:07:13Z2013-06-12T10:07:15ZCannot update tickets<div><p>Dear all,</p>
<p>I've been using your system now for a few months without a
problem, but for some reason today I can't update tickets.</p>
<p>I go onto a ticket, type some text in the comments, click on
update ticket and the comment appears on the ticket, but then if I
come back to the ticket at some later moment (or I refresh the
parge on the browser) the the comment dissapears.</p>
<p>I've checked with the account manager and he never changed my
access rights but now gave me admin rights just in case it helps in
anyway, but I can't see any difference.</p>
<p>Thank you in advance for any assistance you might provide,</p>
<p>Best regards</p></div>mediasofttag:help.lighthouseapp.com,2008-09-20:Comment/272824322013-06-12T10:12:06Z2013-06-12T10:12:06ZCannot update tickets<div><p>Hey there,<br>
I've updated your account and re-enabled posting. We recently
deployed some spam countermeasures that incorrectly flagged some
accounts.</p></div>Tiger Team