can't log in
cant log in to lighthouse
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1 Posted by Rita Villarino on 15 May, 2013 09:49 PM
Hi
It tells my profile not activated ---Whoops, looks like you have a bad or outdated token. Use the password reset function on the login screen to get a new one.
That is what it shows on my acct
Thanks,
Rita Smith
Account Specialist
Everest Asset Management LLC
Toll Free: (866) 929-8029 ext: 432
Office: (786) 228-5570 ext: 432
Fax: (954) 337-3174
Website: www.everestassetmgmt.com<http://www.everestassetmgmt.com>
PRIVILEGED AND CONFIDENTIAL: This electronic mail message and any attached files contain information intended for the exclusive use of the specific individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information is prohibited and may be subject to legal restriction or sanction. Please notify the sender, by reply electronic mail or telephone, of any unintended recipients and delete the original message and any attachments without making any copies. Thank you.
IMPORTANT NOTICE
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
From: Lighthouse [mailto:[email blocked]]
Sent: Wednesday, May 15, 2013 5:46 PM
To: Rita Villarino
Subject: can't log in
Hey
We have received your Lighthouse support discussion and will reply to it as quickly as possible.
If you would like to follow this discussion online, you can do so here<http://help.lighthouseapp.com/discussions/problems/15302-cant-log-in>.
Based on your support request, we think you should check out the following articles in our FAQ:
* How do I get an API token?<http://help.lighthouseapp.com/kb/api/how-do-i-get-an-api-token>
* The Basics of the Lighthouse API<http://help.lighthouseapp.com/kb/api/the-basics-of-the-lighthouse-api>
Hugs & Handpounds,
ENTP
Support Staff 2 Posted by brandi on 15 May, 2013 09:49 PM
Hi Rita,
You should have received an activation email when you signed up. I've just sent you a fresh once, so be sure to click through on that one and you'll be able to login. Be sure to choose "I already have an account".
Let us know if you have any questions.
Thanks,
Brandi
3 Posted by Rita Villarino on 15 May, 2013 09:52 PM
Hi brandi,
The latest link that you sent me im not showing where would I activate my profile.Please help me brandi
Thanks,
Rita Smith
Account Specialist
Everest Asset Management LLC
Toll Free: (866) 929-8029 ext: 432
Office: (786) 228-5570 ext: 432
Fax: (954) 337-3174
Website: www.everestassetmgmt.com<http://www.everestassetmgmt.com>
PRIVILEGED AND CONFIDENTIAL: This electronic mail message and any attached files contain information intended for the exclusive use of the specific individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information is prohibited and may be subject to legal restriction or sanction. Please notify the sender, by reply electronic mail or telephone, of any unintended recipients and delete the original message and any attachments without making any copies. Thank you.
IMPORTANT NOTICE
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
From: brandi [mailto:[email blocked]]
Sent: Wednesday, May 15, 2013 5:50 PM
To: Rita Villarino
Subject: Re: can't log in [Problems #15302]
4 Posted by Rita Villarino on 15 May, 2013 10:00 PM
Hi brandi,
I’m ok I can log in already in my acct
Thanks,
Rita Smith
Account Specialist
Everest Asset Management LLC
Toll Free: (866) 929-8029 ext: 432
Office: (786) 228-5570 ext: 432
Fax: (954) 337-3174
Website: www.everestassetmgmt.com<http://www.everestassetmgmt.com>
PRIVILEGED AND CONFIDENTIAL: This electronic mail message and any attached files contain information intended for the exclusive use of the specific individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information is prohibited and may be subject to legal restriction or sanction. Please notify the sender, by reply electronic mail or telephone, of any unintended recipients and delete the original message and any attachments without making any copies. Thank you.
IMPORTANT NOTICE
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
From: brandi [mailto:[email blocked]]
Sent: Wednesday, May 15, 2013 5:50 PM
To: Rita Villarino
Subject: Re: can't log in [Problems #15302]
Support Staff 5 Posted by brandi on 15 May, 2013 10:19 PM
Great, Rita - thanks!
brandi closed this discussion on 15 May, 2013 10:19 PM.
Rita Villarino re-opened this discussion on 15 May, 2013 10:25 PM
6 Posted by Rita Villarino on 15 May, 2013 10:25 PM
Thanks Brandi!!!
Rita Smith
Account Specialist
Everest Asset Management LLC
Toll Free: (866) 929-8029 ext: 432
Office: (786) 228-5570 ext: 432
Fax: (954) 337-3174
Website: www.everestassetmgmt.com<http://www.everestassetmgmt.com>
PRIVILEGED AND CONFIDENTIAL: This electronic mail message and any attached files contain information intended for the exclusive use of the specific individual or entity to whom it is addressed and may contain information that is proprietary, privileged, confidential and/or exempt from disclosure. If you are not the intended recipient, you are hereby notified that any viewing, copying, disclosure or distribution of this information is prohibited and may be subject to legal restriction or sanction. Please notify the sender, by reply electronic mail or telephone, of any unintended recipients and delete the original message and any attachments without making any copies. Thank you.
IMPORTANT NOTICE
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
From: brandi [mailto:[email blocked]]
Sent: Wednesday, May 15, 2013 6:20 PM
To: Rita Villarino
Subject: Re: can't log in [Problems #15302]
brandi closed this discussion on 15 May, 2013 10:34 PM.