Script Problem When Viewing Ticket

gazugafan's Avatar


15 May, 2013 09:36 PM

When viewing a ticket, a javascript seems to be running for a very long time and causes the browser to freeze for several minutes (or until you kill the script). I've tested this in Firefox and Chrome, and both have the same problem. I've also tested this on multiple computers from multiple locations--always the same problem. From what I understand, this has been happening for about 2 weeks, though it was only brought to my attention today so I can't confirm that. Any idea what's going wrong?

  1. Support Staff 1 Posted by Tiger Team on 15 May, 2013 09:48 PM

    Tiger Team's Avatar

    This is supposed to be fixed: I fixed it yesterday. However it's possible there's some cached data in there causing it to fail still. I'll look again.

  2. Support Staff 2 Posted by brandi on 21 May, 2013 12:07 AM

    brandi's Avatar


    This issue has been resolved.


  3. brandi closed this discussion on 21 May, 2013 12:07 AM.

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