tag:help.lighthouseapp.com,2008-09-20:/discussions/problems/129-cant-log-inLighthouse: Discussion 2011-04-07T05:34:31Ztag:help.lighthouseapp.com,2008-09-20:Comment/127122008-10-02T17:51:04Z2009-06-20T20:01:59ZCan't Log In<div><p>I'm not sure what service you're talking about, but both
Lighthouse and the Voxpop forums have password reset functions on
the login page if you forgot your login.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/127122008-10-07T13:40:58Z2009-06-20T20:02:13ZCan't Log In<div><p>I just register a new account (10$/m). But, for technical
reasons, i didt'n receive any confirmation/activation email. How
can i get this ? And I made a mistake in the sub-domain
*.lighthouseapp.com: videoagencu.lighthouseapp.com should be
videoagency.lighthouseapp.com. Thanks.</p></div>Jimmy Beaunetag:help.lighthouseapp.com,2008-09-20:Comment/127122008-10-07T13:52:49Z2009-06-20T20:02:13ZCan't Log In<div><p>I'm sorry, is one issue here directly related to the other post?
or just a similar problem?</p>
<p>Also, if you entered your email incorrect, do you know what you
entered at least?</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T21:32:57Z2009-06-20T20:04:50ZCan't Log In<div><p>I've exactly the same problem than Jimmy Beaune.</p>
<p>I've suscribed for a paid account (10$) and did not received the
confirmation mail. The recover password functionnality is also not
working.</p>
<p>I've checked my "spams" and I'm sure I did not received any
mail.</p>
<p>My account name is citizencast and the mail associated is yvon
at cognard dot com</p>
<p>Thanks for your reply</p></div>Yvon Cognardtag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T21:45:14Z2009-06-20T20:04:50ZCan't Log In<div><p>Yvon, you registered with yvon [at] cognard is that correct?</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T21:54:26Z2009-06-20T20:04:50ZCan't Log In<div><p>With yvon [at] cognard [dot] com, yes.</p>
<p>And all the emails just arrived, more than 2 hours after the
registration</p></div>Yvon Cognardtag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T22:02:17Z2009-06-20T20:04:50ZCan't Log In<div><p>Weird. We're currently looking into the delay in the email
system. These shouldnt have taken more than a few moment.s</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T22:18:22Z2009-06-20T20:04:50ZCan't Log In<div><p>I've been forced to use the "forgot password" fonctionnality
again because my token were outdated and this time the email
arrived immediatly.</p>
<p>Maybe it can help...</p></div>Yvon Cognardtag:help.lighthouseapp.com,2008-09-20:Comment/127122008-11-17T22:20:24Z2009-06-20T20:04:51ZCan't Log In<div><p>It appears that the email is functioning normally now. Thanks
for the heads up.</p>
<p>Let us know if you have any other issues. If you want to keep
things like email and account names in private you do need to
register to login on Tender, our support app that we are using
here.</p></div>Will Duncan