How do we read comments on a ticket?

Ajay Kapur's Avatar

Ajay Kapur

06 May, 2010 03:08 AM

We are trying to read the comments of a ticket using the API. Is this possible?

  1. 1 Posted by Michael Latta on 06 May, 2010 07:06 AM

    Michael Latta's Avatar

    Yes it is possible. If you request the ticket details you get the history. If you request all tickets you get the summary. The comments are shown as ticket versions in the history.

    Try a pah like

    where %@ are your variables for account, project, and ticket number.

  2. 2 Posted by Ajay Kapur on 06 May, 2010 07:28 AM

    Ajay Kapur's Avatar


  3. Will Duncan closed this discussion on 07 May, 2010 05:38 PM.

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