tag:help.lighthouseapp.com,2008-09-20:/discussions/api-developers/146-is-it-possible-to-change-ticket-priorities-using-the-apiLighthouse: Discussion 2011-04-07T05:37:31Ztag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-24T17:55:40Z2010-04-24T17:55:40ZIs it possible to change ticket priorities using the api?<div><p>If yes, how?</p></div>mk (at vitessedigital)tag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-24T17:57:19Z2010-04-24T17:57:19ZIs it possible to change ticket priorities using the api?<div><p>By the way, I'm trying to do it on milestones, not just with the
"High", "Medium", "Low" setting.</p></div>mk (at vitessedigital)tag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-26T17:46:18Z2010-04-26T17:46:18ZIs it possible to change ticket priorities using the api?<div><p>I'm not sure I understand what you are trying to do. Milestones
do no have priorities, although you can order tickets within a
milestone via the site.</p>
<p>Can you explain what it is you're trying to do?</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-26T18:40:29Z2010-04-26T18:40:29ZIs it possible to change ticket priorities using the api?<div><p>Hi Nicole,</p>
<p>I have a milestone with associated tickets in Lighthouse.
Through the API, I'd like to change the priorities of the tickets
associated with the milestone. I can do that easily in the
Lighthouse web UI, just by clicking reprioritize and then do a
drag+drop, but I can't seem to find the way to do it through the
api.</p>
<p>Thanks<br>
Morten</p></div>mk (at vitessedigital)tag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-27T16:28:45Z2010-04-27T16:28:45ZIs it possible to change ticket priorities using the api?<div><p>Morten -</p>
<p>Correct. You cannot re-order tickets via the API. It's not
really reprioritizing them as their priority state remains
unchanged.</p>
<p>Sorry for the confusion.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-04-27T18:28:07Z2010-04-27T18:34:23ZIs it possible to change ticket priorities using the api?<div><p>Hi Nicole,</p>
<p>So just to be clear: This means that any reprioritization of
tickets on a milestone, can only be done through the web interface?
I mean there is no work around or any way to change the priority /
order of a ticket in a milestone, through the API?</p>
<p>Thanks<br>
Morten</p></div>mk (at vitessedigital)tag:help.lighthouseapp.com,2008-09-20:Comment/15310712010-05-10T18:13:45Z2010-05-10T18:13:45ZIs it possible to change ticket priorities using the api?<div><p>Morten -</p>
<p>Sorry for the delay.</p>
<p>If you have enabled priorities as a project setting via account
settings then that disables the priority sort on milestones. You
can only do one.</p>
<p>Updating the ticket priority is totally possible via API, as
we've discussed, but prioritizing the ticket within a milestone is
not something accessible via the API.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole