tag:help.lighthouseapp.com,2008-09-20:/discussions/tips-tricks/9-prioritize-ticketsLighthouse: Discussion 2012-05-18T23:16:42Ztag:help.lighthouseapp.com,2008-09-20:Comment/116762008-04-07T19:01:18Z2009-06-20T20:56:14ZPrioritize Tickets<div><p>Hey All,</p>
<p>Great work on LightHouseApp. We're just digging into using it
more.</p>
<p>One thing: Is there a way to prioritize tickets?</p>
<p>Has this functionality been included already, or shall I enter
it in as a "Featured Request"?</p>
<p>Thanks!</p></div>timothyleetaylortag:help.lighthouseapp.com,2008-09-20:Comment/116762008-04-07T23:08:42Z2009-06-20T20:56:14ZPrioritize Tickets<div><p>You can prioritize tickets in milestones. The drag and drop
functionality is currently not working in firefox 3 or safari 3.1.
This is fixed in the update that'll be pushed any night now.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/116762008-05-23T14:50:12Z2009-06-20T20:01:16ZPrioritize Tickets<div><p>So how does that work exactly? It would be way more useful to be
able to give a 1 -5 priority when you are creating tickets.
Unfortunately I may have to cancel my account as I can't see the
usefulness in a tracking system without priority.</p>
<p>Can you give me any suggestions as to how I can get round
this?</p></div>chris_bcntag:help.lighthouseapp.com,2008-09-20:Comment/116762008-05-24T16:32:14Z2009-06-20T20:01:16ZPrioritize Tickets<div><p>Chris, how much have you played around with lighthouse?
prioritize probably doesn't seem like a very upfront feature at
first glance. You can prioritize inside the milestone, which is
handy for the developer when they actually sit down and start
working on tickets which have been organized:</p>
<p><img src=
"http://img.skitch.com/20080524-q9d7ek1fm8qxatr618k728xmx8.png"
alt="activereload - Lighthouse Users: Phase Deuce milestone"></p>
<p>but it's also very common that tags are used to indicate
priority, such as @high and @low which has been a very nice combo
for my and my teams inside lighthouse. I haven't had a complaints
about workflow or tickets not getting attention since this was
adopted into Lighthouse for us.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/116762009-02-10T00:58:28Z2009-02-10T00:58:28ZPrioritize Tickets<div><p>Hey guys, I'm sorry for the spam. I'm going to resolve this so
no one will be able to spam it anymore and bug you guys with
another useless email.</p>
<p>We've done a bit more discussing, and I think we're going to be
making the ticket priority values visible in the UI (reordering the
tickets in the milestone as Will showed actually does set a
priority of 1-?). I'm thinking of adding some cross-milestone
search that sorts by that priority value too.<br></p>
<p>You can do <code>sort:priority</code> in the ticket search now,
but it takes the milestone due date into account. This works great
for me because as a team we sprint on a single milestone at a time.
Priority 1 tickets for next weeks milestone are less important than
priority 10 tickets for the current milestone. But I want to add
another search mode that goes by priority level only, so you can
see all priority 1 tickets regardless of milestone.</p></div>Rick