Can I search for un-tagged tickets?

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msallin

03 Aug, 2007 08:36 PM

What is the syntax to search for a ticket that has no tags at all? I forward alot of emails to Lighthouse, then I need to find those tickets and tag them. If I've tagged a ticket, it's been processed in Lighthouse. Thus, I need a way to search for only the tickets that haven;t yet been tagged.

Thanks

  1. 1 Posted by msallin on 03 Aug, 2007 08:37 PM

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    Or, for tickets without a milestone?

    Thanks

  2. 2 Posted by Justin Palmer on 03 Aug, 2007 09:04 PM

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    You can search for tickets without a milestone using 'milestone:none', however we don't have the ability to search for a ticket with no tags, but it's a legitimate request.

  3. 3 Posted by Rick on 03 Aug, 2007 09:49 PM

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    without any tags? Hmm. tagged:none? I just hope no one tries to tag a ticket as 'none' then. I'll add this to the next LH update.

  4. 4 Posted by msallin on 03 Aug, 2007 11:09 PM

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    Thank you! Can I assign milestones or tags by email?

    Best, M

  5. 5 Posted by Will Duncan on 08 Aug, 2007 01:59 AM

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    Nope, no tags or milestones via email at the moment...not that we're told about as of yet.

  6. 6 Posted by Jason on 01 Oct, 2008 05:50 PM

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    Any word on this? I saw that tagging was updated a few days ago, so I tried the tagged:none search, but it didn't work.

  7. 7 Posted by Will Duncan on 01 Oct, 2008 06:40 PM

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    Jason, you can add code to your email tickets

    Example:

    [tagged:"foo" tagged:"bar" milestone:"foobar"]

  8. 8 Posted by Jason on 04 Oct, 2008 01:33 AM

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    Any word on this? I saw that tagging was updated a few days ago, so I tried the tagged:none search, but it didn't work.

  9. 9 Posted by Jason on 04 Oct, 2008 04:22 AM

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    Sorry about the repost, I reloaded the page to see if there were new comments and apparently re-submitted.

    Anyway, thanks for the reply, Will. Perhaps I'm missing something but I'm not sure how your response addresses searching for tickets that aren't tagged?

  10. 10 Posted by Will Duncan on 06 Oct, 2008 06:16 PM

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    I'm starting to think I responded to a different ticket and accidentally submitted here.

    /me scratches his head

    http://forum.activereload.net/faqs/getting-started/how-do-i-search-for-tickets lists a not-tagged option

  11. 11 Posted by Jason on 07 Oct, 2008 05:21 AM

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    It certainly does list that option. Unfortunately that option does not solve this problem currently. I have one ticket that has no tags and I'm trying to find a search that returns only that ticket. Comment #3 above seems to indicate that the search "tagged:none" (without quotes) should work, but it does not. Is comment #3 a lie? Is that how it's supposed to work and there's a bug preventing it from working? Am I misreading something here and taking away the wrong impression?

    In any case, thank you again for replying. I look forward to more info on the subject.

  12. 12 Posted by Will Duncan on 07 Oct, 2008 03:49 PM

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    Jason, I apologize for the confusion with your question. At this point in time, there is not a way to search for tickets which do not have any tags. Sorry for the inconvenience. I'll see if it's something we can provide support for in the near future.

  13. 13 Posted by Will Duncan on 08 Oct, 2008 05:58 AM

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    Jason: update on Lighthouse, you can now run tagged:none to get tickets which have not been tagged

  14. 14 Posted by Jason on 14 Oct, 2008 09:21 PM

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    Excellent! Looks like it works great. Thank you very much for this, I really appreciate it.

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