Is it possible to use something like an "or" when searching for tickets?
I'm trying to set up my ticket bins and I want to do the
opposite of this:
"By default, it will find all ticket matches that contain ALL of
the words that are entered"
http://help.lighthouseapp.com/kb/getting-started/how-do-i-search-fo...
#1 Posted by Julien on 11 Jan, 2013 11:08 PM
Hi Doug,
We unfortunately don't support an 'OR' query for content. Can you describe your workflow a bit? Maybe there is another way around.
Thanks!
#2 Posted by Doug Walton on 12 Jan, 2013 01:48 AM
Thanks for the quick reply!
Well I was trying to make a ticket bin where all the tickets were either in the current milestone or had a certain tag. I have goals for my team, and then I also have personal goals that I'd like to get done and I have one ticket bin called "My Goals". No big deal I guess the best solution would be to add the tag to those tickets in the milestone, right?
In that case my search would be:
Do you think there's a better solution?
But it would be cool if I could do this:
#3 Posted by Julien on 14 Jan, 2013 06:08 PM
Hi Doug,
Your best bet at the moment is indeed to use a tag. You can bulk edit tickets to add the tag at once. I would suggest also having another bin:
to easily spot tickets that have not been tagged.
Hope that helps!
Julien closed this discussion on 14 Jan, 2013 11:24 PM.