Create Priority Tickets

mark's Avatar


09 May, 2007 04:43 PM

I'd love to think all my open tickets within a Milestone are created equally, but they're not. Some are need to be done ASAP and some can wait.

So I needed a way to determine which are which and, despite how fast the active reload guys churn out features, I'm not waiting around for a "priority" field to show up. (And I'm not even sure I'd vote for having one...)

So let's use what's already there, tagging. I simply tag my tickets as "high", "medium", or "low" (among many other things) to indicate their status.

Now I can use the search below to get all my important tickets in regard to my milestone:

milestone:"Next Release" tagged:"high"

Nothing special, just sharing my experience.

PS. If anyone knows how to get the negation of a search string, I'd love to hear it. What I want is to be able to search for tickets that DO NOT have "high" or "medium" or "low" in their tags...just to see if any fell through the cracks. (Right now I'm just adding up the number of results on each to make sure it equals my overall.)

  1. 1 Posted by Rick on 09 May, 2007 08:33 PM

    Rick's Avatar

    That was one of the big reasons we added -tickets- tags. I don't like bothering with priorities most of the time.

    PS: negation queries are desired. I just want a good syntax for that. "not-tagged:high", "!tagged:high" ?

  2. 2 Posted by Justin Palmer on 10 May, 2007 05:35 AM

    Justin Palmer's Avatar

    Rick, you mean "tags" not "tickets"...haha. Lighthouse wouldn't be much of an application without Tickets.

  3. 3 Posted by Rick on 10 May, 2007 12:44 PM

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  4. 4 Posted by mark on 10 May, 2007 03:15 PM

    mark's Avatar

    While I kind of like the "!tagged", not everyone I use lighthouse with uses the "!" everyday. I'd vote for "not-tagged"...if you're taking votes....

  5. 5 Posted by Rick on 10 May, 2007 06:01 PM

    Rick's Avatar

    Committed, it'll be in the next deployment. The not-tagged query was pretty tricky though...

  6. 6 Posted by mark on 04 Sep, 2007 08:56 PM

    mark's Avatar

    Just thought I would update this thread to point to the post about LH proirities:

  7. 7 Posted by Rick on 05 Sep, 2007 01:57 AM

    Rick's Avatar

    Is the new system working out for you, Mark? Neither of us are really big on priorities, but I personally do like the refreshed Milestone view. Justin's design ideas are flowing, so we may have more similar refreshes coming up.

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