tag:help.lighthouseapp.com,2008-09-20:/discussions/tips-tricks/4-edit-a-bunch-of-tickets-quickerLighthouse: Discussion 2011-04-07T05:34:21Ztag:help.lighthouseapp.com,2008-09-20:Comment/101302007-05-08T19:19:28Z2009-06-20T20:56:48ZEdit a bunch of tickets quicker<div><p>So really nothing special, but something I started doing after
having to edit quite a few tickets today. Usual work flow for this
is super slow: <em>Click on ticket title</em> Make changes
<em>Click on update</em> Either click on "Tickets" or use broswer
back to get back to the list. (Updating only takes you right back
to the same ticket...which is another rant for another day)</p>
<p>Anyways instead of clicking on a ticket title, I just decided to
always open a ticket in a new tab, edit it, then close that tab.
Sure the list on the original tab doesn't update unless you refresh
the page, but I'm willing to sacrifice that to get the tickets
edited faster. (And I was able to get them done at least twice as
fast...so well worth it to me.)</p>
<p>Like I said, new tabs aren't anything special, just thought I'd
pass along my workaround.</p></div>marktag:help.lighthouseapp.com,2008-09-20:Comment/101302007-05-08T21:31:25Z2009-06-20T20:56:48ZEdit a bunch of tickets quicker<div><p>That's how I work too. Though we recently added a 'back' button
that goes back to the most recent milestone or search you've
viewed, I primarily use tabs. This is how I typically surf too
though.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/101302008-05-30T23:30:36Z2009-06-20T20:01:17ZEdit a bunch of tickets quicker<div><p>You folks /really/ need to make it easier to work through
tickets more quickly. The idea that updating a ticket leaves you on
that ticket is baffling... you've just clicked a button that says
"make these changes"... which sort of implies you did what you
needed to do. Really a frustrating user experience.</p>
<p>If you really feel that's the correct behavior, then at least
add a "Update and close" button for the rest of us, or maybe an
"Update and go to next ticket"</p>
<p>Thanks...</p></div>dwhsixtag:help.lighthouseapp.com,2008-09-20:Comment/101302009-04-28T03:12:32Z2009-04-28T03:12:32ZEdit a bunch of tickets quicker<div><p>We just pushed a bulk edit feature for tickets.</p></div>Rick