Custom Ticket Statuses

Andres's Avatar


28 Jun, 2012 03:46 PM

Is there a way to create a custom ticket statuses in Lighthouse?

We'd like a workflow with our client that looks like this:

1) Ticket created by client -> 'new' state
2) Developer takes ticket -> 'open' state
3) Developer fixes ticket (and pushes to staging) -> 'resolved' state, assign to client
4) We verify fix -> 'closed' state


This discussion was closed! See this FAQ for more information:

  1. Can I customize ticket states?

    Lighthouse has a series of ticket states which are available by default when a new project is created. This is so you can get on the ground running when you start creating tickets.

    By default, ticket states are split between two categories:

    1. Open
      • New
      • Open
    2. Closed
      • Hold
      • Invalid

    You can edit these ticket states to fit your workflow within the open and closed categories.

    Step 01.

    First things fi...

    See more..
  1. Andres closed this discussion on 28 Jun, 2012 03:49 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac