Order by ticket #

Dean Jennings's Avatar

Dean Jennings

15 Sep, 2008 05:55 PM

Is there any way to order a search by ticket #? When I get a call asking me about a ticket since I can't search on ticket # next best thing for ME would be to ORDER by ticket #.

  1. 1 Posted by Will Duncan on 15 Sep, 2008 06:07 PM

    Will Duncan's Avatar

    If you type the ticket number into the search box, it should take you directly to that ticket.

  2. 2 Posted by Rick on 22 Sep, 2008 05:44 PM

    Rick's Avatar

    Add sort:number to the search. It's relatively new and hasn't been written up in the search documentation yet.

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