Search by ticket number

Bob Parker's Avatar

Bob Parker

02 Jul, 2008 05:31 PM

Maybe I'm missing the obvious here, but shouldn't there be an EASY way to simply search for/go to a ticket by ticket number in this system? Other than having to edit the URL in the address bar of the browser?

  1. 1 Posted by Will Duncan on 03 Jul, 2008 10:01 AM

    Will Duncan's Avatar

    No, you're not missing anything. At the moment, the only way to jump directly to ticket number is to use the URL bar.

    A solution for this is in the works though, as it's been mildly requested but consistent through Lighthouses lifespan.

  2. 2 Posted by JDL on 03 Jul, 2008 05:48 PM

    JDL's Avatar

    I was surprised to discover that this isn't built-in as well. Please add me to the "want this feature" list. In the meantime, I'm using a custom search in Firefox to hack my way around this issue. Replace ACCOUNT_NAME and PROJECT_ID with the appropriate values.

    <os:ShortName>Lighthouse Ticket</os:ShortName> <os:Description>Lighthouse ticket number search</os:Description> <os:InputEncoding>UTF-8</os:InputEncoding> <os:Url type="text/html" method="GET" template="{searchTerms}"> </os:Url>

  3. 3 Posted by Kiere El-Shafie on 03 Jul, 2008 06:39 PM

    Kiere El-Shafie's Avatar

    Very cool workaround! Too bad Safari doesn't let you have custom searches...

  4. 4 Posted by itaylor on 13 Aug, 2008 06:49 PM

    itaylor's Avatar

    I also found your workaround to be useful... I'd much rather have the support baked in to the app though.

  5. 5 Posted by bincedecrabe on 27 Aug, 2008 05:00 PM

    bincedecrabe's Avatar

    I agree. This feature would be nice.

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