user groups for ticket bins

Kay Young's Avatar

Kay Young

08 Oct, 2010 08:21 PM

I'm using lighthouse to coordinate work between three companies. I'd like to be able to create ticket bins that only show tickets assigned to a particular company. If explicit user groups existed, I could use that to search ("group:my_company") or I could do it with wildcard matches on email address (e.g. "responsible:@my_company.com").

  1. 1 Posted by Nicole on 11 Oct, 2010 09:38 PM

    Nicole's Avatar

    Kay -

    You could create a tag group:my_company and create bins based on that criteria.

    You can restrict certain members to certain projects, so if Project A belongs to Company A, only invite Company A users to that project.

    Let me know if those two options make sense for your situation. Right now, based on how it's explained, Lighthouse can handle your desired behavior.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 11 Oct, 2010 09:38 PM.

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