X-Priority for emails

Robby Russell's Avatar

Robby Russell

04 Aug, 2010 08:40 PM

In an effort to make sure we are servicing our customers well.. it'd be great if we could identify the priority on emails from from LH tickets. Currently I can look for: "Priority: High" but would be great if this were a header that I could rely on so that it's specific to the latest comment.

X-LH-Priority: High

pretty please! :-)

  1. 1 Posted by Will Duncan on 07 Aug, 2010 01:22 AM

    Will Duncan's Avatar

    We're pretty focused on the development for Lighthouse 3 right now vs altering the current system. I'll see if I can slip this into the ticket body so if priorities are enabled you can at least search them in your email client and get results back.

  2. Nicole closed this discussion on 02 Jul, 2012 08:55 PM.

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