Issue with milestone selection for normal users

ADmad's Avatar

ADmad

16 Dec, 2009 10:30 PM

Currently on the new ticket form normal users don't get a "Milestone" selection dropdown. Due to this they end up posting the ticket for the default milestone even when they don't intend to. So it would be nice if there was a milestone selection available even for normals users similar to the one seen by privileged users who are member of a project.

If there is already a way to enable that please advise how to do it.

Thanks

  1. 1 Posted by Phally on 17 Dec, 2009 01:46 PM

    Phally's Avatar

    This is indeed very annoying, tickets end up often on the wrong milestone which results in extra steps for the people handling the tickets. Like changing the milestone. I've seen it happen a few times already.

  2. 2 Posted by Nicole on 17 Dec, 2009 07:12 PM

    Nicole's Avatar

    If by "normal users" you mean users on a public project, Lighthouse doesn't allow non-member users to set milestones. You can create a catch-all milestone that your team re-assigns or set "no default" for the milestone when creating/editing a project.

    Lighthouse - entp

    Thanks,
    Nicole

  3. Nicole closed this discussion on 17 Dec, 2009 07:12 PM.

Discussions are closed to public comments.
If you need help with Lighthouse please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac