Single-screen set/view of priorities

slowernet's Avatar

slowernet

24 Oct, 2007 05:06 AM

I know that this cuts across a number of design and schema issues with the product, but I'd just like to state my ideal use case for Lighthouse and see whether it gets any traction with others.

I am the manager of an small development team, two right now, maybe growing to three or four plus a contract tester in a year. We hire on: be smart, get things done, communicate without bullshit, keep it straightforward.

As a manager who'd like to spend as much time coding as possible, what I'd like to see is a single screen where I can see and set every worker's (including my own) immediate queue of todos/tickets, across all projects, and one where each of us can see what they should be working on (or asking questions about). Because it's nice to have the project-centric view, but the eternal, essential question is: what should I do now?

Thanks for the product, we like it a lot.

  1. 1 Posted by Rick on 24 Oct, 2007 05:39 AM

    Rick's Avatar

    It's something we're thinking about. It may not be easy to implement in a way where it's clear whether you're in the account context or just a single project. Also, the eternal question is really bigger than just Lighthouse. In a typical day I may get requests from email, the forum, Highrise, in addition to Lighthouse.

  2. 2 Posted by Tim Harding on 29 Apr, 2008 08:32 AM

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    I agree with slowernet that the what should I do now question is important.

    I use LH when I work for one of my clients. They're an agency so they have lots of things on the go at any given time, lots of projects.

    When I log in at the start of the day there's a nice page telling me I have 5 open tickets but there's no link to display them all, I have to go to each project and find the open tickets.

    Having that text at the top is frustrating because the system knows the information I want to see but doesn't want to give it up without a fight.

  3. 3 Posted by Tim Harding on 29 Apr, 2008 08:34 AM

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    Basically, I would live out of an All Open Tickets page the cuts across all projects.

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