Dynamic "new ticket" button

Jenn's Avatar


20 Nov, 2009 06:49 PM

The UI change today helps with this, but I can't tell you how many times I've clicked the giant gray "NEW" button while viewing messages, intending to add a new message, only to find (usually after I've spent 10 minutes writing and attaching a file) that I've created a ticket. Would be nice to have that button change by section.

  1. 1 Posted by Rick on 25 Nov, 2009 05:30 AM

    Rick's Avatar

    That link is so you can create a ticket from any page. We don't really want to change it depending on what context you're in, it defeats the purpose of it.

  2. Rick closed this discussion on 25 Nov, 2009 05:30 AM.

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