tag:help.lighthouseapp.com,2008-09-20:/discussions/suggestions/469-bug-history-in-emailLighthouse: Discussion 2011-04-07T05:35:58Ztag:help.lighthouseapp.com,2008-09-20:Comment/2694792009-07-24T17:07:28Z2009-07-24T17:07:28ZBug History in Email<div><p>That's a lot of wasted data for the majority of people though.
If they're getting every email, wouldn't they have the history
already? I've talked to several people that just use the email
system and said it works great.</p>
<p>I wouldn't mind doing this for the first time that they email in
to an issue, so that it could catch them up. I just feel like doing
this for all emails would get us a lot of complaints.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/2694792009-07-27T08:54:21Z2009-07-27T08:54:21ZBug History in Email<div><p>Ah you guys appear to be using a mail client which merges all
the previous email into a long conversation?</p>
<p>The problem is alot of our bug reporters are (very)
non-technical users, many use outlook (which I dont believe
provides for that at all?). They just use applications as they are
and dont want to fiddling with them at all.</p>
<p>Is it possible you could add a setting to the users profile
along the lines of "attach bug history to emails"? probably default
to off. I could help the reporters set that much up and you would
be accomdating for less powerful email clients.</p></div>Chris Hunttag:help.lighthouseapp.com,2008-09-20:Comment/2694792009-07-28T18:43:40Z2009-07-28T18:43:40ZBug History in Email<div><p>Hi, Thanks for the suggestion. We don't have plans to implement
this now, but if we receive enough requests for it we'll definitely
look into it.</p></div>Justin Palmer