tag:help.lighthouseapp.com,2008-09-20:/discussions/suggestions/462-remove-other-people-from-watchlistLighthouse: Discussion 2011-04-07T05:35:43Ztag:help.lighthouseapp.com,2008-09-20:Comment/2210552009-06-26T08:39:30Z2009-06-26T08:39:30ZRemove other people from watchlist<div><p>Is email a requirement for him? It might be easier to set a
state or a tag for him and save a search. Then your boss can just
has to go to the site, see a ticket bin with a counter on it, and
know what tickets he needs to respond to.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/2210552009-06-26T16:28:20Z2009-06-26T16:28:20ZRemove other people from watchlist<div><p>Is email a requirement for him? It might be easier to set a
state or a tag for him and save a search. Then your boss can just
has to go to the site, see a ticket bin with a counter on it, and
know what tickets he needs to respond to.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/2210552009-06-30T05:53:44Z2009-06-30T05:53:44ZRemove other people from watchlist<div><p>That might work... I have a feeling it will be hard to get him
to check that tag regularly, but we'll try!</p></div>Patrik Stenmarktag:help.lighthouseapp.com,2008-09-20:Comment/2210552009-06-30T12:25:10Z2009-06-30T12:25:10ZRemove other people from watchlist<div><p>Ha...we have the same issue with our boss actually! But if his
email inbox is crowded, and he fails to check specific filters,
then I would think a simple nudge from time to time and a nice
saved search in his account with his name on it should do the
trick.</p>
<p>I'm no sure how complex the setup is, but
http://github.com/Caged/lighthouse-digest/tree/master can email a
digest email on a set schedule, it might be possible to tell him
daily "Hey! You have 12 tickets to reply to" but I'm not sure that
would do any good.</p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/2210552009-06-30T12:52:23Z2009-06-30T12:52:23ZRemove other people from watchlist<div><p>That script would probably work perfectly for our needs. We'll
just<br>
put in the crontab on the server and create a "boss" tag and mail
him<br>
everything with that tag. Hopefully he will learn to remove the
boss<br>
tag when he replies... :)</p></div>Patrik Stenmark