Show warning when another user has also edited a ticket

Colin Bartolome's Avatar

Colin Bartolome

20 May, 2009 05:10 PM

We keep running into this lately. One user will open a ticket and start typing up a long comment. Another user will open the same ticket and change its milestone or status. The first user will hit submit and the changes the other user made get clobbered. Maybe there should be a warning message that shows up and says something like, "Hey, somebody else changed this. Look what they changed and adjust your submission accordingly."

  1. 1 Posted by jeremy on 27 Jul, 2009 05:08 PM

    jeremy's Avatar

    I'm pushing this up to an improvement ticket for us to discuss. It seems logical but I'm not sure how useful it will be on a general scale.

    Thanks for the idea!

  2. 2 Posted by System on 27 Jul, 2009 05:08 PM

    System's Avatar

    A Lighthouse ticket was created for this discussion

  3. Nicole closed this discussion on 15 Aug, 2011 06:12 PM.

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