Search by Ticket Number

ericalucci's Avatar

ericalucci

30 Jul, 2007 09:50 PM

I would like the ability to search by a ticket number. Ideally, I'd like to type the number into the search field and have the edit screen for that ticket. As a project manager, I often keep track of things by ticket number.

  1. 1 Posted by Rick on 31 Jul, 2007 01:53 PM

    Rick's Avatar

    You can actually set it in the URL address bar. Tickets have a URL like http://account.lighthouseapp.com/projects/###/tickets/###. You don't actually need the titles in there, so http://account.lighthouseapp.com/projects/5/tickets/5-my-title is the same as http://account.lighthouseapp.com/projects/5/tickets/5. That just seems more natural to me than adding a field for ticket number.

  2. 2 Posted by gorman on 01 Aug, 2007 01:04 PM

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    I would love the ability to quickly jump to a ticket by its ID, similar to the ctrl+g interface you guys implemented. When talking with members of my team, we almost always reference tickets by ID in our conversations ("check out ticket 415"). This would be much faster than going to a random ticket and then modifying the URL.

  3. 3 Posted by gorman on 01 Aug, 2007 01:08 PM

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    Here's a quick bookmarklet, although an official solution would be ideal:

    javascript:x=escape(getSelection());if(!x)%7Bvoid(x=prompt('Ticket #?',''))%7D;window.location='http://NAME.lighthouseapp.com/projects/MAIN-PROJECT-ID/tickets/'+x

  4. 4 Posted by Rick on 01 Aug, 2007 01:37 PM

    Rick's Avatar

    It'd save you from going to a 'random ticket' to modify the URL. But, you'd still have to hit the right Lighthouse account and project, getting you 90% there.

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