Add a Priority Drop-Down

Sam Smoot's Avatar

Sam Smoot

15 May, 2007 08:12 PM

My #1 request is a priority drop-down. A simple "low normal high" would do.

Ratings for complexity: "Trivial", "Simple", or "Complex" would be a nice-to-have.

An option to select "Bug" or "Enhancement" would be nice too, but tags work ok for that.

I realize some of these things are a little specific to our company, but Priority seems like a pretty universal requirement. So much so that if we ever find Lighthouse+Priority, switching would be a no-brainer. Not a threat, Lighthouse is great. :) Just that Priority means that much to our routine that tags fall pretty flat in comparison.

Also, ordering the ticket-list by Priority, or breaking up the list into High, Normal, and Low priority tables that preserve the existing order (last modified) would be a natural change if Priority were added.

On the subject or a default ordering for tickets though: The current order seems less than ideal to me. I want to see my oldest/least-active tickets first, not last, or they'll never get the attention they deserve.

Showing page 2 out of 2. View the first page

  1. 31 Posted by Rick on 18 Feb, 2009 03:16 AM

    Rick's Avatar

    It's in Settings, for paid plans. This sounds more like an enterprisey feature for larger teams, and not just 2 or 3 people.

  2. 32 Posted by Eric Wahlforss on 18 Feb, 2009 08:20 AM

    Eric Wahlforss's Avatar

    Great news with the prio feature, will try it out.

  3. 33 Posted by Cyrus on 27 Feb, 2009 12:33 AM

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    I'm not seeing the priority setting anywhere...

  4. 34 Posted by Rick on 27 Feb, 2009 01:38 AM

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    If you're not seeing the option in the account settings, then you're not on a Bronze or higher plan.

  5. 35 Posted by mark on 27 Feb, 2009 03:03 PM

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    Can someone please tell me how I can stop being notified of updates to this thread? There is no 'stop watching' button that I can find. Thanks.

  6. 36 Posted by chris_bcn on 27 Feb, 2009 04:47 PM

    chris_bcn's Avatar

    +1 on that. I've given up on lighthouse - the We know best - attitude of the team turned me off and I'd love to able to forget about it!

  7. 37 Posted by Rick on 27 Feb, 2009 07:36 PM

    Rick's Avatar

    Allright, I'm closing this discussion. Please open a new one if you want to discuss the Lighthouse priority system.

  8. Rick closed this discussion on 27 Feb, 2009 07:36 PM.

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