Update Ticket button is inconveniently located
Members on our team have all complained about this. You type in an update, and the "Update Ticket" button is off the bottom of the screen. Can you maybe have it both above and below the comment area? It's irritating when crucial action buttons are below the fold.
Discussions are closed to public comments.
If you need help with Lighthouse please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Julien on 20 Jan, 2015 04:58 PM
Hi Rhett,
You can use Tampermonkey for Chrome, or Greasemonkey for Firefox, and install this user script. It's pretty low key, but it should do what you need.
Cheers.
2 Posted by Julien on 27 Jan, 2015 05:38 PM
Hi Rhett,
Just checking with you if that solution worked for you?
Thanks!
3 Posted by Rhett on 27 Jan, 2015 11:07 PM
It was a clever idea, but I'm not going to tell the team to all install
Tampermonkey to fix a button that's off the screen.
I've been looking into some of your competition. Some of them pop up a
window when you update a ticket. That seems a bit much, but at least the
whole interface for updating a ticket is on the screen at once.
Support Staff 4 Posted by Tiger Team on 27 Jan, 2015 11:19 PM
If you're just posting a quick comment, the way I do it is tab-enter (tab goes to next field, enter submits the form). This works pretty much anywhere and saves a bunch of time with moving back and forth from mouse to keyboard.
5 Posted by Rhett on 29 Jan, 2015 05:13 PM
That's a good tip. Thanks.
Julien closed this discussion on 02 Feb, 2015 02:51 PM.