Hi, I can never log in to lighthouseapp.com on my macbook at home. I've tried chrome, firefox and safari. The login screen just never loads for me. I can't find any reference to anyone else having this issue, it's driving me mad (it's been like this ever since I started using lighthouse a couple of months ago). I use it on my Windows machine at work and love the product but I can't ever login at home. Any suggestions? (I can't think of any other web-based service that I have this issue with).
Thanks in advance!
Billy
#1 Posted by Tiger Team Support staff on 01 Nov, 2011 08:42 PM
Weird. We all use macs exclusively. Clear your cookies? Does
lighthouseapp.com work at all?
#2 Posted by William Fallows on 01 Nov, 2011 09:11 PM
I cleared my cookies but it doesn't affect it.
lighthouseapp.com loads, but it never finishes loading, most noticeably the
screenshot on the right doesn't load.
lighthouseapp.com/login doesn't load at all.
I can't think of any extensions I'm running, certainly not on Firefox or
Safari which I don't really use. It's weird that the issue is across all
the browsers?
Thanks for the quick response!
#3 Posted by Nicole on 02 Nov, 2011 07:57 PM
William -
What account are your trying to access? Can you give us any error reports you're seeing?
Let us know and we'll continue to troubleshoot.
Thanks,
Nicole
Amanda Harasty closed this discussion on 04 Nov, 2011 08:40 PM.