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Ticket notifications

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admin

28 Oct, 2011 10:44 PM

How do I set it so that all users of my project get an email notification anytime any any tickets are changed/updated/added/revised/replied, etc..

  1. 1 Posted by Nicole on 29 Oct, 2011 01:53 AM

    Nicole's Avatar

    Members are responsible for their own notification settings. You won't be able to change the settings for them. If your business needs all members to receive notifications you'll need to have each user update their user profile settings to do this.

    Let us know if you have any other questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 29 Oct, 2011 01:53 AM.

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