Moving tickets

steven (at insitebright)'s Avatar

steven (at insitebright)

06 Sep, 2011 10:16 AM

It says it's possible to move tickets between projects on your knowledge base. However I can't seem to do this. Can you help me?

  1. 1 Posted by Tim Clark on 06 Sep, 2011 05:12 PM

    Tim Clark's Avatar

    Hi Steven,

    If you conduct a search, or use a pulldown arrow next to the ticket header to select a ticket bin, there will be a link under the tabs to "Bulk Edit Tickets" one of the options is to change the project for selected tickets.

    Thanks!
    Tim

  2. Tim Clark closed this discussion on 06 Sep, 2011 05:12 PM.

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