Emailing tickets in with attachments?

Jesse Trimble

17 Aug, 2011 09:20 PM

Does lighthouse support emailing attachments in with tickets? For example, I email a new ticket to the project's new ticket email address, attaching an image to the email; that image appears as an attachment on the actual ticket in lighthouse.

I actually tried this from both Apple mail and Gmail and neither actually added an attachment to the ticket. Is there any special formatting necessary in the email body, or is this just not supported? Thanks!

Jesse

  1. #1 Posted by Tiger Team Support staff on 17 Aug, 2011 11:07 PM

    Not possible today but we are coincidentally currently testing this in beta (deploy scheduled for this week)

  2. #2 Posted by Jesse Trimble on 18 Aug, 2011 02:01 AM

    Good to hear - looking forward to this being rolled out. Thanks for the heads up!

    Jesse

  3. #3 Posted by Nicole on 18 Aug, 2011 05:11 PM

    Jesse -

    You should be able to mail attachments in now. Let us know if you have any questions.

    Thanks,
    Nicole

  4. Nicole closed this discussion on 18 Aug, 2011 05:11 PM.

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