How do I link two accounts?

Greg Hazel

21 Jun, 2011 06:58 PM

I have two Lighthouse accounts. One for one project, one for another. This makes it difficult to react to tickets as they're email to me, since my browser is only logged in to one account at a time. Is there a way to link my two accounts?

  1. #1 Posted by Nicole on 21 Jun, 2011 07:02 PM

    You would need your user profile to be a member of both accounts in order to "link" them up for you. User profiles are global so you're able to use one user profile to be a member of multiple accounts.

    Let us know if you have any other questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 21 Jun, 2011 07:02 PM.

  3. Greg Hazel re-opened this discussion on 21 Jun, 2011 07:05 PM

  4. #2 Posted by Greg Hazel on 21 Jun, 2011 07:05 PM

    Unfortunately the accounts have no more member invites. In addition, I would like to avoid the confusion of there being two copies of me in the list of people to assign a ticket to.

    If this is not possible, please consider this a feature request.

  5. #3 Posted by Nicole on 21 Jun, 2011 07:27 PM

    Greg -

    You'd need to pick one user profile to use for all accounts. You wouldn't be in the list twice.

    It is not possible to do what you're trying to do at this time and it's unlikely we would make a change like this to our user profile code.

    Thanks,
    Nicole

  6. Nicole closed this discussion on 21 Jun, 2011 07:27 PM.

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