Hi,
Is there a way to have tickets that are assigned to someone send them a reminder when they haven't updated the ticket ?
Ticket reminders?
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#1 Posted by Nicole on 16 Jun, 2011 06:08 PM
No, we don't have functionality like that in Lighthouse at this time. Internally we typically "bump" the ticket when the team wonders what's happening with a specific ticket.
Thanks,
Nicole
Nicole closed this discussion on 16 Jun, 2011 06:08 PM.