tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/773-how-do-i-set-level-of-priorityLighthouse: Discussion 2011-04-07T05:38:58Ztag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T01:28:22Z2011-01-28T01:28:22ZHow do I set level of priority?<div><p>By default, Lighthouse does not have priorities, it's not really
something we believe in and designed Lighthouse workflow to be
handled with. With that said, you can enable a priorities feature
in your account settings if you are on a bronze or higher level
plan.</p>
<p><a href="http://d.pr/5Y3S">http://d.pr/5Y3S</a></p></div>Will Duncantag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T16:32:58Z2011-01-28T16:32:58ZHow do I set level of priority?<div><p>One nice thing you could do is to grey-out the priorities
feature as shown in the screenshot. Show it greyed-out and disabled
with a message such as "Available in Bronze or better".</p>
<p>That will prevent many frustrated users like me having to look
all over the place only to find out it's disabled (and hidden) by
default.<br></p></div>Chad W. Taylortag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T17:13:53Z2011-01-28T17:13:53ZHow do I set level of priority?<div><p>Chad -</p>
<p>Can definitely see your point here. Where is the screenshot
you're referring to? It is not our intention to mislead users about
priorities.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T18:14:08Z2011-01-28T18:14:08ZHow do I set level of priority?<div><p>The screenshot I am referring to is Will Duncan's link (<a href=
"http://d.pr/5Y3S">http://d.pr/5Y3S</a>).</p>
<p>I understand it's not your intention, just would help us be
aware that it is disabled rather than hunting all over your site
for that feature.</p></div>Chad W. Taylortag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T18:27:00Z2011-01-28T18:27:00ZHow do I set level of priority?<div><p>Chad -</p>
<p>Gotcha. Unless you are on the Bronze plan or higher you wouldn't
see the priority options from the screenshot on your Settings and
Permission-->General Account Settings section.</p>
<p>Sorry the confusion,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T18:41:14Z2011-01-28T18:41:14ZHow do I set level of priority?<div><p>Correct, I understand that my plan doesn't have the priority
feature. I'm making a suggestion that would improve User Experience
by simply making the feature visible but disabled with a message
stating that it will become enabled with a Bronze plan or
better.</p>
<p>This suggestion is yours to take or leave, smile.</p></div>Chad W. Taylortag:help.lighthouseapp.com,2008-09-20:Comment/49912192011-01-28T19:17:20Z2011-01-28T19:17:20ZHow do I set level of priority?<div><p>Are you referring to convo.lighthouseapp.com? That account is on
a Bronze level plan and has access to enabling priorities.</p>
<p><a href=
"https://convo.lighthouseapp.com/settings">https://convo.lighthouseapp.com/settings</a></p></div>Will Duncan