Claudiu Ivanescu's Avatar

Claudiu Ivanescu

19 Oct, 2010 01:28 PM

Dear sir/madam,

I'd like to make tickets with tags from mails.
I can send mail and make tickets, but was unable to make tags with more than two words.

For example i'l like to make the tag: "More than one".
If I use [tagged:More than one] i obtain one tag called "More".
If I use [tagged:"More than one"] I obtain 3 tags called "More","than" and "one".

Please help us.

Best regards,
Claudiu Ivanescu

  1. 1 Posted by Will Duncan on 19 Oct, 2010 11:24 PM

    Will Duncan's Avatar

    I've filed a ticket. It looks like a bug though. For the time being it will probably be best to do multi-word tags from the web UI.

  2. 2 Posted by Claudiu Ivanesc... on 05 Nov, 2010 07:56 AM

    Claudiu Ivanescu's Avatar

    Anything happened ?

  3. 3 Posted by Nicole on 05 Nov, 2010 04:54 PM

    Nicole's Avatar

    Claudiu -

    No, not yet. We'll update this discussion when we deploy a fix for this bug.


  4. 4 Posted by Claudiu Ivanesc... on 03 Dec, 2010 09:05 AM

    Claudiu Ivanescu's Avatar

    And the result ?

  5. 5 Posted by Will Duncan on 03 Dec, 2010 09:54 AM

    Will Duncan's Avatar

    Not yet. We're pretty backed up right now. We'll let you know as soon as we work on it. Sorry about the delay.

  6. 6 Posted by Claudiu Ivanesc... on 02 Mar, 2011 07:14 AM

    Claudiu Ivanescu's Avatar

    3 month due...

  7. 7 Posted by Nicole on 02 Mar, 2011 05:31 PM

    Nicole's Avatar

    Claudiu -

    Thanks for checking in on this discussion. We've not made any updates to this ticket yet, but we'll definitely let you know when we do.

    Thanks for your patience,

  8. Nicole closed this discussion on 02 Jul, 2012 08:58 PM.

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