tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/6134-updating-a-ticket-state-via-emailLighthouse: Discussion 2019-01-07T15:16:30Ztag:help.lighthouseapp.com,2008-09-20:Comment/466765502018-12-19T13:47:04Z2018-12-19T13:47:04Zupdating a ticket state via email<div><p>Hi Angela,</p>
<p>You may update ticket status via email, for example as: <code>[state:resolved]</code>.</p>
<p>You can read more about updating tickets in this knowledge base article - <a href="http://help.lighthouseapp.com/kb/ticket-workflow/ticket-keyword-updates">http://help.lighthouseapp.com/kb/ticket-workflow/ticket-keyword-upd...</a>.</p>
<p>Let us know if you have other questions.</p>
<p>Thanks,<br>
Brandi</p></div>brandi