How to set Priority for a ticket

Andrew Berkowitz's Avatar

Andrew Berkowitz

24 Feb, 2010 12:27 AM

Working within the LIghthouse app itself, is there a way to set a priority on a ticket? I see how to do it (I think) via the API, but not from within the application.

  1. 1 Posted by Rick on 24 Feb, 2010 01:20 AM

    Rick's Avatar

    By default, users sort their own tickets in in their milestones. However, you can enable a global per-ticket priority (High/Medium/Low) in the account settings if you prefer that style.

  2. Rick closed this discussion on 24 Feb, 2010 01:20 AM.

  3. Andrew Berkowitz re-opened this discussion on 24 Feb, 2010 02:59 PM

  4. 2 Posted by Andrew Berkowit... on 24 Feb, 2010 02:59 PM

    Andrew Berkowitz's Avatar

    I don't see a global per-ticket priority anywhere in the account settings. Where would I look for that?

    Thanks!

  5. 3 Posted by Nicole on 24 Feb, 2010 05:40 PM

    Nicole's Avatar

    It would be found in your project edit page, however you are on the Free plan and priorities are a paid plan feature.

    Sorry for the confusion,
    Nicole

  6. Nicole closed this discussion on 24 Feb, 2010 05:40 PM.

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