Backing up content locally

Dave Curtis's Avatar

Dave Curtis

19 Oct, 2016 11:51 AM

Is it possible to take a back up of the tickets in the bins locally? I know I can extract the ticket titles, but I would like to be able to take a copy of all the ticket comments and content as well?

Thanks

  1. Support Staff 1 Posted by brandi on 19 Oct, 2016 05:14 PM

    brandi's Avatar

    Hi Dave,

    That is not possible at this time., but an export would give you ticket's comments, attachments, etc.

    Thanks,
    Brandi

  2. brandi closed this discussion on 19 Oct, 2016 05:14 PM.

  3. Dave Curtis re-opened this discussion on 20 Oct, 2016 08:35 AM

  4. 2 Posted by Dave Curtis on 20 Oct, 2016 08:35 AM

    Dave Curtis's Avatar

    Hi,

    That's fine - how do I do the export?

    Thanks

    Dave

  5. 3 Posted by Dave Curtis on 20 Oct, 2016 08:54 AM

    Dave Curtis's Avatar

    It's OK I've found it!

    Thanks

    From: brandi <[email blocked]<mailto:[email blocked]>>
    Reply-To: "[email blocked]<mailto:[email blocked]>" <[email blocked]<mailto:[email blocked]>>

  6. brandi closed this discussion on 20 Oct, 2016 05:40 PM.

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