Transfer project between account

Xavier's Avatar

Xavier

29 Jun, 2009 05:02 PM

Is there a method for moving a project from one Lighthouse account to another?

If there is not a public method, then can the Lighthouse team manage that for me?

  1. 1 Posted by Rick on 29 Jun, 2009 05:42 PM

    Rick's Avatar

    There is a mechanism for moving tickets from one project to another. You'll have to create the project first and have access to both projects. Then, go to your ticket index, search for the tickets you want to move (or type 'all' for the whole project), and enter this command for bulk edit: account:myotheraccount project:"my new project"

  2. 2 Posted by Xavier on 29 Jun, 2009 06:25 PM

    Xavier's Avatar

    Hi, thanks for that tip!

    Couple more questions before I follow your advice...

    1) Will that remove all the tickets from the other projects? Or copy
    them (I would prefer to copy)

    2) I am an admin at both accounts, but I have separate logins. Will
    this still work?

          Fangohr.lhapp.com = [email blocked]

          Redspeak.lhapp com = [email blocked]

    Thanks

    X
    --
    xavier thomas, strategy
    sent from my future machine
    desk #: (917) 512-2773

  3. 3 Posted by Xavier on 01 Jul, 2009 03:27 PM

    Xavier's Avatar

    Hi Rick

    Can I move tickets between accounts (using method above) when I have different logon credentials for the two different accounts? (see details above)

  4. 4 Posted by Rick on 01 Jul, 2009 04:03 PM

    Rick's Avatar

    Through the API only, not the website.

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