tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/281-how-can-i-allow-customers-to-submit-view-and-update-tickets-in-our-systemLighthouse: Discussion 2011-04-07T05:35:37Ztag:help.lighthouseapp.com,2008-09-20:Comment/1941022009-06-09T22:05:40Z2009-06-09T22:05:40ZHow can I allow customers to submit, view and update tickets in our system?<div><p>Lighthouse isn't really suited for this type of feedback system.
We actually use Tender (the feedback system you're using right now)
to take issues from customers. The needs are just too different for
the two types of users (customers vs internal developers) that we
felt like two products were necessary.</p></div>Ricktag:help.lighthouseapp.com,2008-09-20:Comment/1941022009-06-09T22:10:23Z2009-06-09T22:10:24ZHow can I allow customers to submit, view and update tickets in our system?<div><p>I was planning on running two concurrent projects to keep them
separate as well. The Tender system with integration is what I was
looking for.</p>
<p>Thanks.</p></div>Paul Alexander