lighthouse statistics

leonhard minutillo null2 GmbH's Avatar

leonhard minutillo null2 GmbH

03 Sep, 2014 11:14 PM

hello,

if i want to now how many tickets have been added / resolved / commented in a certain project
and a given time - could you provide me with that data?

that would be great...

let know,

Leonhard Minutillo

  1. 1 Posted by Nicole on 04 Sep, 2014 01:26 PM

    Nicole's Avatar

    Leonhard -

    No, we do not currently track that data in Lighthouse.

    Sorry,
    Nicole

  2. Nicole closed this discussion on 04 Sep, 2014 01:26 PM.

  3. leonhard minutillo null2 GmbH re-opened this discussion on 04 Sep, 2014 01:36 PM

  4. 2 Posted by leonhard minuti... on 04 Sep, 2014 01:36 PM

    leonhard minutillo null2 GmbH's Avatar

    nicole -

    thank you.

    can you tell me how many resolved tickets there are overall, inside a certain project?

    let know,

    L.Minutillo

    Am 04.09.2014 um 15:26 schrieb Nicole <[email blocked]>:

  5. 3 Posted by Nicole on 04 Sep, 2014 01:42 PM

    Nicole's Avatar

    Leonhard -

    You can do a ticket search for state:resolved and it will return all the current tickets in that state. You can search for any of your ticket states using this query, changing out "resolved" for your other states.

    Let us know if you have more questions.

    Thanks,
    Nicole

  6. Nicole closed this discussion on 04 Sep, 2014 01:42 PM.

  7. Julien re-opened this discussion on 04 Sep, 2014 02:14 PM

  8. 4 Posted by Julien on 04 Sep, 2014 02:14 PM

    Julien's Avatar

    Hi Leonhard,

    While we do not keep track of tickets opened/resolved in any given period, you can use the search to get that information. For example:

    Hope it helps.

    Cheers.

  9. 5 Posted by leonhard minuti... on 04 Sep, 2014 08:47 PM

    leonhard minutillo null2 GmbH's Avatar

    cool, thanks.

    Am 04.09.2014 um 16:14 schrieb Julien <[email blocked]>:

  10. Nicole closed this discussion on 04 Sep, 2014 08:47 PM.

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