tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/1968-email-address-for-emailing-a-ticketLighthouse: Discussion 2013-04-05T17:34:23Ztag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-04T17:57:39Z2013-04-04T17:57:39ZEmail address for emailing a ticket<div><p>Jason -</p>
<p>Unfortunately, Google doesn't like the <code>+</code> and we
require it for our tickets. I'll see if we have any other options
available.</p>
<p>Thanks,<br>
Nicole</p></div>Nicoletag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-04T18:02:55Z2013-04-04T18:02:55ZEmail address for emailing a ticket<div><p>Thanks! It's really odd that Google has a problem with it,
considering it's a valid email address when sending email to
Google... But unfortunately, we use Google Apps for our domain
emails, and need to set up our "nice" email address to forward into
lighthouse.</p>
<p>Thanks for your help!</p></div>jasonh (at takelessons)tag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-04T18:49:09Z2013-04-04T18:49:09ZEmail address for emailing a ticket<div><p>we recently fixed this on our other product (tender) --
shouldn't be too<br>
hard to modify.</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-04T22:37:24Z2013-04-04T22:37:24ZEmail address for emailing a ticket<div><p>ok, code is done and we're QAing it - this will work at some
point tomorrow with a "." instead of "+" so it's <a href=
"mailto:ticket.account.whatever@lighthouseapp.com">ticket.account.whatever@lighthouseapp.com</a>.
I'll update here when it's live.</p></div>Tiger Teamtag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-04T23:03:06Z2013-04-04T23:03:06ZEmail address for emailing a ticket<div><p>Wow! That's amazing! Thank you!! I just let my development team
know about how quickly you turned around this update and they said
you're making them look bad! Keep up the great work!! :D</p></div>jasonh (at takelessons)tag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-05T17:14:26Z2013-04-05T17:14:26ZEmail address for emailing a ticket<div><p>Hi Jason,</p>
<p>This should work with <code>.</code> instead of <code>+</code>
now.</p>
<p>Let us know how it goes.</p>
<p>Cheers.</p></div>Julientag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-05T17:32:23Z2013-04-05T17:32:23ZEmail address for emailing a ticket<div><p>It works!! Thank you for you speedy attention to this request!!
You guys<br>
are great!</p></div>jasonh (at takelessons)tag:help.lighthouseapp.com,2008-09-20:Comment/262281482013-04-05T17:34:23Z2013-04-05T17:34:23ZEmail address for emailing a ticket<div><p>No worries :)</p>
<p>Take care.</p></div>Julien