How to I add a watcher to a ticket?

mike (at smashfly)'s Avatar

mike (at smashfly)

27 Feb, 2013 08:34 PM

I need to be able to add someone to a ticket, so they are notified about updates.

How do I do this?

  1. Support Staff 1 Posted by brandi on 27 Feb, 2013 08:49 PM

    brandi's Avatar

    Hi Mike,

    At the bottom of the ticket you'll see Change notifications. Click on that and check the appropriate boxes.

    Let us know if you have any questions.

    Thanks,
    Brandi

  2. brandi closed this discussion on 27 Feb, 2013 08:49 PM.

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