Duplicating a ticket

Ian Blackman's Avatar

Ian Blackman

18 Oct, 2012 10:02 PM

Hi, is there a way to select a ticket, and then duplicate it's contents as a new ticket?

The reason I ask, is because sometimes I run into situations where I'm documenting steps, and I have to copy-paste the data from one ticket, to another. It's time-consuming, and it would be a great way to setup "template" tickets to duplicate off of.

Thanks!

  1. 1 Posted by Nicole on 18 Oct, 2012 10:07 PM

    Nicole's Avatar

    Ian -

    Unfortunately no, but I've created a ticket for this request and if/when we have it in active development we'll update this discussion.

    Thanks,
    Nicole

  2. 2 Posted by Ian Blackman on 18 Oct, 2012 10:19 PM

    Ian Blackman's Avatar

    Thanks Nicole, I appreciate it!

  3. Ian Blackman closed this discussion on 18 Oct, 2012 10:20 PM.

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