Is there a way to default my tickets to notify everyone on the project?

rob reale's Avatar

rob reale

01 Oct, 2012 03:02 PM

That's it - on this project I keep forgetting to notify everyone on most tickets.

If I save the ticket and then change notifications and re-save, does that send out a copy of the last notification to them?

  1. 1 Posted by Nicole on 01 Oct, 2012 03:58 PM

    Nicole's Avatar

    The users would get everything after the point you added them in notifications and then only if they had their notifications set up to receive updates. We leave notifications management in the hands of the individual user, so you could add someone but if they have chosen to not receive any emails from Lighthouse then their choice overrides.

    There is no way for you to setup default notifications everyone, but you can make it a team requirement that they subscribe to the project and have their notifications turned on. This will automatically add them and they will receive the notifications.

    Let us know if you have any more questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 01 Oct, 2012 03:58 PM.

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