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Export Tickets

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Ron Yang

12 Sep, 2012 06:49 PM

Hi,

Can you tell me how to export tickets from Lighthouse? Is it possible to do so in csv form?

Thanks!
Ron

1. 1 Posted by Nicole on 12 Sep, 2012 07:10 PM

   

   Ron -

   Do you want all details of the ticket exported or just the current status? You can go to the project you want to export and on the Tickets tab you'll see a CSV icon. This will generate a CSV file of the current search query. Make sure the search query covers the tickets you want to include (all if you want all of them) and then click on the icon.

   If you need all comments, attachments, etc. then you'll want to go to Settings & Payments link at the very top of the page and then to "Export" and export the project you need. It won't be in CSV though, those exports are JSON format.

   Let us know if you have any questions.

   Thanks,
   Nicole

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2. Nicole closed this discussion on 12 Sep, 2012 07:10 PM.