tag:help.lighthouseapp.com,2008-09-20:/discussions/questions/1373-shared-ticket-binsLighthouse: Discussion 2014-04-07T18:20:46Ztag:help.lighthouseapp.com,2008-09-20:Comment/175129632012-07-23T11:23:24Z2012-07-23T11:23:25ZShared Ticket Bins<div><p>Hi. I have deleted two of my Shared Ticket Bins that appear in
the top right side of the screen. One of them was "This week's
tickets" and the other I can not recall. Can I possibly retrieve
them or set them up again?</p>
<p>Regards</p></div>Ben Crooktag:help.lighthouseapp.com,2008-09-20:Comment/175129632012-07-23T17:11:58Z2012-07-23T17:11:58ZShared Ticket Bins<div><p>Ben -</p>
<p>Shared ticket bins are just saved search queries. If you
recreate the search, you'll see the option to "Save Search as
Ticket Bin". Click on that and you'll see the option to "share" the
bin. Here is our knowledge base article on search keywords -
<a href=
"http://help.lighthouseapp.com/kb/getting-started/how-do-i-search-for-tickets">
http://help.lighthouseapp.com/kb/getting-started/how-do-i-search-fo...</a>.</p>
<p>Let us know if you have any questions.</p>
<p>Thanks,<br>
Nicole</p></div>Nicole