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23 Jul, 2012 11:23 AM
Hi. I have deleted two of my Shared Ticket Bins that appear in
the top right side of the screen. One of them was "This week's
tickets" and the other I can not recall. Can I possibly retrieve
them or set them up again?
2 Posted by Nicole on 23 Jul, 2012 05:11 PM
Shared ticket bins are just saved search queries. If you
recreate the search, you'll see the option to "Save Search as
Ticket Bin". Click on that and you'll see the option to "share" the
bin. Here is our knowledge base article on search keywords -
Let us know if you have any questions.
Julien closed this discussion
on 30 Jul, 2012 05:42 PM.
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