Do not redirect to the main page after login

mura.natsuko's Avatar

mura.natsuko

05 Jan, 2009 08:48 AM

It is my first time to use this system.

Even if I use correct e-mail address and password to login this system, it didn't redirect to the main page. (After clicking "Sign In" button, this system only reloaded its login page.)

What should I do to use this sysmtem?

Env >>

Browser : IE 6.0

Language : Japanese

Account Plan : Free

Step >>

  1. Make an account (Free Plan).

  2. Get an e-mail titled "Welcome to Lighthouse".

  3. Access to the specified URL to activate my account.

  4. Open Login page.

  5. Enter my E-mail address and password on the forms.

  6. Click "Sign In" button.

regards.

  1. 1 Posted by Will Duncan on 05 Jan, 2009 02:15 PM

    Will Duncan's Avatar

    That's odd. Have you tried a different browser by any chance?

  2. 2 Posted by mura.natsuko on 06 Jan, 2009 12:06 AM

    mura.natsuko's Avatar

    On the environment Opera v9.62 (Japanese), it works well. (I could login!)

    It seems to be a particular issue of IE (Japanese) environment.

  3. 3 Posted by Will Duncan on 06 Jan, 2009 02:20 AM

    Will Duncan's Avatar

    Thanks for the extra feedback. We'll look into the issue in IE6 and see if we can replicate it.

  4. brandi closed this discussion on 29 Jun, 2012 10:05 PM.

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