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Do not redirect to the main page after login

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mura.natsuko

05 Jan, 2009 08:48 AM

It is my first time to use this system.

Even if I use correct e-mail address and password to login this system, it didn't redirect to the main page. (After clicking "Sign In" button, this system only reloaded its login page.)

What should I do to use this sysmtem?

Env >>

Browser : IE 6.0

Language : Japanese

Account Plan : Free

Step >>

1. Make an account (Free Plan).

2. Get an e-mail titled "Welcome to Lighthouse".

3. Access to the specified URL to activate my account.

4. Open Login page.

5. Enter my E-mail address and password on the forms.

6. Click "Sign In" button.

regards.

1. 1 Posted by Will Duncan on 05 Jan, 2009 02:15 PM

   

   That's odd. Have you tried a different browser by any chance?

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2. 2 Posted by mura.natsuko on 06 Jan, 2009 12:06 AM

   

   On the environment Opera v9.62 (Japanese), it works well. (I could login!)

   It seems to be a particular issue of IE (Japanese) environment.

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3. 3 Posted by Will Duncan on 06 Jan, 2009 02:20 AM

   

   Thanks for the extra feedback. We'll look into the issue in IE6 and see if we can replicate it.

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4. brandi closed this discussion on 29 Jun, 2012 10:05 PM.